Desk Arts Consulting, LLC

       ...the creative making of work

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Who We Are

  Jshon Thomas, MA, PMP
Principal Consultant

Jshon Thomas, MA, PMP is the Founder and Principal Consultant at Desk Arts Consulting, an Organization Development consulting agency in the San Francisco Bay Area.  For over 15 years Jshon worked on change management projects and corporate restructuring initiatives for the retail, biotech and healthcare industries.  Jshon graduated from Golden Gate University in 2008 with a Masters of Arts in Industrial/Organizational Psychology and a graduate certification in Conflict Resolution. Jshon provides Coaching, Change Management, and Instructional Design services for Desk Arts Consulting and as an affiliate consultant for other organizations.  Most recently Jshon has been:

  • Delivering and developing web-based, classroom, post-go-live, and on-the-job training to Pharmacy Staff at Kaiser Permanente in support of a national pharmacy software deployment initiative
  • Facilitating Microsoft Corporation's Action Learning Coaching Groups
  • Developing web-based and classroom training programs in support of ePIMS, Workday and software deployment projects
  • Delivering monthly one-day Project Management Workshops and providing Change Management Consulting for Pacific Gas & Electric.


Jshon volunteers as a team coach, case developer and mediator for the San Francisco Community Boards and the Peninsula Conflict Resolution Center.


Mary Beth (MB) Deans
Senior Consultant

MB has 25 years experience as a consultant and executive in high tech. Before founding Douglas Partners, she founded and led Palazzotech, a stealth start-up developing natural language processing tools to help consumers manage their online reputations. Prior to that, she founded and built Douglas Partners Career Transitions, a global boutique for mid-career professionals in transition.

MB was recruited by the CEO of Cygent, Inc., to build a revenue-generating educational services department. Before joining Cygent, MB was co-founder of Axiom Management Consulting/Cambridge Management Consulting, a global strategy and systems implementation consultancy.
As advisor and acting COO for Hail Ride Now, a stealth start-up, MB has created and is leading execution of their social media strategy as well as the company's beta launch strategy.
MB is co-chair of Women in Consulting's East Bay satellite, and she studies and teaches tai chi in her spare time. MB holds a Master of Science in Computer Science from Fairleigh Dickenson University and a Bachelor of Science in Biochemistry from Rutgers College.

Susan T. Blake
Senior Consultant

Susan T. Blake is a business consultant and coach, writer and trainer with 20+ years experience in high tech, insurance, banking, engineering and staffing. She managed the customer satisfaction survey program for a Fortune 1000 company, and designed and facilitated meetings as well as in-person and virtual training. Susan has created job aids and standardized training presentations for technology companies. She has also created and led a workshop on Organizational Strategy and Balanced Scorecards for the Center for Health Professionals at the University of California, San Francisco.
Susan is a graduate of Seattle University and the Triple Impact Practitioners Program, and is a certified ChangeWorks practitioner. She is the author of "Remember to Look Up: 35 Tips for Making a Comeback," and "The Survey as Conversation."
Susan is the Communications Director for the International Coaching Federation San Francisco Bay Area Coaches charter chapter and volunteers for the Sandra J. Wing Healing Therapies Foundation.

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